I need help buying a ticket

General

• What is a Verified Seller?
• Buyer Guarantee

I already bought a ticket

• I haven't received my tickets
• There was an issue with my ticket, what should I do?
• I didn’t receive the right ticket. What now?
• Can I resell my ticket I bought on Tixel?
• Where is the email with my tickets?
• What happens if my seller doesn't provide an updated ticket in time for my event?

See all 8 articles

I want to buy a ticket

• Is buying a ticket with Tixel safe?
• What if there aren’t any tickets available on Tixel for the event I have searched?
• Can someone list their tickets more than once?

Name changes

• My name is not on my ticket