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Abhi Chandrasekar
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Recent activity by Abhi Chandrasekar-
Understanding Minimum Public Price on Tixel
What is the 'Minimum Public Price'? Tixel's 'Minimum Public Price' feature makes sure tickets are only able to be listed publicly for a certain minimum public price to keep their value. If you want...
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What if the event organisers require names on the tickets to be changed?
Some events required a name change for the buyer to get into the event. We will always ensure that we notify sellers when a name change is required however, it is the seller’s responsibility to com...
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Why can't I chat with my buyer or seller?
We are partnered with lots of events on the platform, which means it is Tixel's responsibility to provide an updated ticket to the buyer. For these partnered events, we will cancel the old barcode ...
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My name is not on my ticket
Do I need to worry about the name on my ticket for every event? In most cases, you don't need to worry about your name matching the ticket. It is up to the seller and buyer to recognise if a ticket...
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Can I contact my buyer or seller?
Yes, in certain cases where you need to finalise details with your buyer/seller or get an updated ticket, you can reach out to them by clicking on the chat icon via the Purchased Tickets or Listed ...
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I’m having trouble listing my ticket
There are several ways you can list your ticket, depending on what ticket type you have purchased. Trying to list Ticketek, Ticketmaster, Kaboodle, DICE or Moshtix tickets? Check out this FAQ or tr...
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How do I enter / update my payment details?
You can enter and update your bank details in the Payouts dashboard. You can change your banking details at any time. Need more help? Contact our Support Team here.
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Tixel Fees - Australia
Listing a ticket - is free. Selling - a service fee of 6.4% is applied to your selling price. The minimum seller fee is $3.00. Buying - A service fee of 6.4% is applied to your purchase. The minimu...
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How do I stop alerts or remove myself from the waitlist?
You can always manage your waitlists in the Waitlists section of your Tixel account. You can stop your event alerts at any point. To stop alerts for an event: 1. Go to Waitlists 2. Locate the even...
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How does Pre-Authorisation and Auto-Purchase work?
Auto-Purchase may be disabled on some events. This typically applies to stadium events. If you can't find the option to register for Auto-Purchase, the best way to secure a ticket is by registering...