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Abhi Chandrasekar
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Recent activity by Abhi Chandrasekar-
Can I resell my ticket I bought on Tixel?
Yes, for most events, you can easily resell the ticket you bought on Tixel. Simply click ‘Resell’ in the Purchased Tickets section and follow the prompts. Keep in mind that once the ticket is resol...
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Where is the email with my tickets?
We do not email you a copy of the tickets you have purchased. You can either: 1. Download the ticket(s) from Purchased Tickets. We do include a link to this in the purchase confirmation email or;2....
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What happens if my seller doesn't provide an updated ticket in time for my event?
In the rare occurrence that your seller doesn't provide an updated ticket to you in time for your event, you are completely covered by our Tixel buyer guarantee. You must contact your seller via th...
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Why can't I see my ticket purchase in my Purchased Tickets section?
If you can't see anything at all in the Purchased Tickets section, please confirm the following; 1. Make sure you are logged in to the correct account - you may have created multiple accounts. We h...
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I haven't received my tickets
If your tickets are not available for download in your Purchased Tickets section, please don't stress! We work hard to ensure that all tickets are provided to buyers in time for their event. There ...
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Is buying a ticket with Tixel safe?
Tixel has many safety features that make it the safest place to buy resale tickets: We take all reasonable steps to check all uploaded tickets with our own technology and reject any tickets that h...
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What if there aren’t any tickets available on Tixel for the event I have searched?
If you search for an event and no tickets are available, you can join the waitlist and receive notifications when a ticket becomes available. You can read more info about waitlists and auto-purchas...
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Can someone list their tickets more than once?
No, we use our own technology to scan the metadata (including barcode, name on ticket etc) of each ticket and check whether this ticket is legitimate and has already been listed on Tixel or not. If...
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My name is not on my ticket
Do I need to worry about the name on my ticket for every event? In most cases, you don't need to worry about your name matching the ticket. It is up to the seller and buyer to recognise if a ticket...
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Why do I need to submit my passport or driver's license?
Sometimes we’ll need to verify your identity before you can withdraw your money from your sold tickets. We do this for your security and as a requirement from our payment partner to ensure a hassle...